MGMT-283 Organizational Behavior

Credits 3 / 3 Contact Hours
Pre-requisite: Placement into ACRD 080; MGMT-181 or at least two years of business experience.
This course utilizes experiential and other learning activities to affect the integration of business management and human behavior disciplines. Students will develop an understanding of the impact of the interrelationship between employees and the internal and external environments of their respective organizations.

Course Outcomes
1. Provide a definition and context for understanding organizational behavior 2. Explain the history and evolution of, and why it is important to study, the elements of organizational behavior 3. Understand and appreciate the importance of developing a “psychological contract” 4. Develop an appreciation of the role that organizational culture, external cultures, and globalization play in leadership effectiveness 5. Describe the cognitive map of an organization: the formal and human structures 6. Develop conceptual tools useful in diagnosing, understanding, predicting, and influencing behavior in organizations 7. Develop an understanding and diagnosis of the Parent, Adult, and Child components of personality 8. Explain the challenges of managing the changing workforce 9. Appreciate the differences between the “content” and “process” approaches to motivation 10. Appreciate the impact that perceptual problems have on organizational life 11. Describe how the attribution process influences perception and individual behavior 12. Explore the relationship between diversity, personality, perception, motivation, and communication 13. Identify managerial actions that can help overcome communication barriers in organizational settings 14. Understand the differences between groups and teams 15. Determine the conditions under which group decision making and/or participative management is most effective 16. Describe the role that a manager can play to facilitate the growth, development, and performance of a group 17. Understand the relationships between group problem solving, decision making, group dynamics, and inter-group behavior and performance 18. Appreciate the importance of integrating goals, structure, and people through comprehensive organizational design 19. Identify design-related problems in different organizational settings 20. Develop insight into the relationship between total quality and individual, team, and organizational behavior 21. Understand the interplay between human behavior, group behavior, organization behavior, creativity, and innovation 22. Describe the roles of technology and information technology as they affect behavior in organizations 23. Describe the relationship between organizational culture, change, development, and effectiveness 24. Discuss how organizational change and development can help foster creativity, innovation, and continuous improvement.