CULA-103 Introduction to Ala Carte Dining

Credits 3 / 3 Contact Hours
Prerequisite: Placement into RDNG-016 (ACSR-016)
Students will gain knowledge in serving the customers; how to sell service and market the menu; five needs of every customer: service price quality action and application; the challenges of customer service; problem solving standards and rules for basic table-service; professional appearance; serving food and beverages; technology of service and common menu terms.

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